Standard
£299/ year · excl. VAT
£358.80/ year · incl. 20% VAT
For tenants funding rent in pounds sterling.
Enquire about this planPricing
Proposed annual service fees
Standard £299/year excl. VAT (£358.80 incl. VAT) · Premium £399/year excl. VAT (£478.80 incl. VAT). The site accepts enquiries only and does not collect rent or service fees.
SERVICE FEES & INCLUSIONS
Two plans. Clear annual fees.
The same core monthly rent arrangement, with extra family support and personal assistance in Premium.
Premium
Includes all Standard services£399/ year · excl. VAT
£478.80/ year · incl. 20% VAT
For overseas family funding and more personal support.
Enquire about this planPlanned package scope · enquiries only
The prices and package scope are shown for the proposed service. This website does not accept rent or service-fee payments, and does not activate funding, payments, messaging or customer accounts. Services require the confirmed payments partner, operational arrangements and final terms before use.
| Service | Standard | Premium |
|---|---|---|
| Core rent arrangement | Rent placed into a APA escrow account; the payments partner arranges that month’s rent payment to the landlord on each due date. | The same core rent arrangement as Standard. |
| Funding options | Tenant-funded rent contributions in GBP, either in instalments or as a lump sum. | Also supports direct overseas funding by parents or family in supported local currencies, converted to GBP by the payments / FX partner at a disclosed exchange rate. |
| Reminders | Email reminders before rent is due and when available funds are insufficient. | Additional SMS and WeChat / WhatsApp reminders. Authorised parents can receive the same reminders and balance updates. |
| Payment records | Monthly payment receipts and an annual payment record. | Also includes a RentBuddy payment confirmation letter to share with a future landlord. |
| Customer support | Online and email support, in English and Chinese. | A dedicated account manager, priority handling and telephone support, in addition to Standard support. |
| Disputes & end of tenancy | Export of payment records. | A dispute evidence pack with a payment timeline and correspondence records, plus priority assistance with returning remaining funds at the end of the tenancy, subject to the terms. |
| Guarantor-route benefit | Not included. | After 12 consecutive months of on-time rent, potential faster review or a fee discount for a RentBuddy guarantor application the following year, subject to eligibility and separate terms. |
Annual service fees are separate from rent. Prices exclude VAT; 20% VAT is shown in the totals. Payment timing and any payment-provider or currency-conversion charges must be confirmed before a service agreement. No payment is collected here.
Service-fee refund outline · not final terms
[Full refund before identity verification begins; once verification starts, the verification cost of £__ is non-refundable]
A few important details
- Family funding and currency conversion require supported payment routes and provider checks. The exchange rate and any charges must be disclosed before a transfer. RentBuddy does not hold or exchange client funds.
- Family alerts and balance information require the tenant’s authorisation and the recipient’s consent. SMS, WeChat and WhatsApp are proposed channels, not live integrations on this website.
- Priority refund assistance does not bypass agreement terms, required checks or disputes, and does not guarantee a refund date. Returning unused rent is separate from refunding a service fee.
- Premium tenants with 12 consecutive months of on-time rent may qualify for a faster guarantor review or a fee discount when applying the following year. Eligibility and any discount are subject to separate terms; approval is not automatic.
01
The seven proposed service areas
The package comparison describes the proposed scope: core monthly arrangement, funding options, reminders, payment records, bilingual support, end-of-tenancy support, and a possible guarantor-route benefit. Premium includes Standard and the listed additions.
- Premium may add authorised family funding through a confirmed payments / FX partner, transparent exchange-rate information, more reminder channels, a payment confirmation letter, dedicated support and a dispute evidence pack.
- Supported currencies, exchange rates and charges must be disclosed before any future transfer; no FX route is connected here.
- After 12 consecutive months of on-time rent, a Premium tenant may be considered for a faster guarantor review or fee discount the following year, subject to conditions and separate terms; it is not automatic.
02
Rent and service fees are separate
The annual service fee is separate from rent. A future step-01 Stripe service-fee screen would be a demonstration on this site and would not move rent. The tenant keeps rent until step 06, when verified instructions would be provided for a future APA arrangement.
- No recurring charge, card transaction, rent transfer, account number, payment reference or SWIFT/BIC is available on this website.
- No landlord service fee is proposed. A future landlord payment would be no more than one month’s rent at a time after verification and under final terms.
- External transfer timing is not guaranteed.
03
Proposed refund wording
Proposed refund rule, refund cost to be confirmed and subject to final-terms review: [A full refund is available before identity verification begins; once verification has begun, the verification cost of £__ is non-refundable.] This is not an active refund policy.
- A return of remaining rent at the end of a tenancy is handled separately under the final terms and confirmed partner process.
- Premium priority assistance with remaining rent does not bypass a dispute, required checks or final terms, and does not promise a date.
- The applicable UK service scope, specific customer-funds arrangements, [KYC provider], payment service level and operational start date must be settled before use.